Payment and Shipping
The following conditions apply:
Deliveries are made within the domestic territory (Germany) and to Switzerland as well as the following countries: Austria, Denmark, Finland, France, Hungary, Latvia, Luxembourg, Portugal, Slovenia, Spain, Sweden.
Shipping costs(including statutory VAT)
Domestic deliveries (Germany): We charge shipping costs based on the order value (gross merchandise value):- Merchandise value from €0 to €59.99 = €5.95 shipping costs
Deliveries to Switzerland:
- €14.95 up to 1.7 kg
- €16.95 up to 3.7 kg
- €36.95 up to 31 kg
All other countries are charged by weight:
0 kg to 3.5 kg: €19.95
3.5 kg to 31 kg: €37.95
from 31 kg: €99.95
Provision of digital vouchers:There are no shipping costs for the provision of digital vouchers.
Digital vouchers will be sent to you as a file by e-mail within 24 hours of the conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction).
Delivery timesUnless a different period is specified in the respective offer, goods will be delivered domestically (Germany) within 2-3 working days, and for international deliveries within 5-8 working days after the conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be sent in a single shipment unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment methods- Payment in advance via bank transfer
- Payment by credit card
- Payment by Sofortüberweisung (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
Via PayPal:- Payment by PayPal
- Payment by PayPal Express
- Payment by credit card
Via Stripe:- Payment by SEPA direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment by credit card
- Payment by Apple Pay
Further details on paymentWhen paying by credit card (without using a payment service provider), your credit card account will be charged upon conclusion of the contract.
If you have any questions, you can find our contact details in the Legal Notice.
